Shipping & Returns
Returns Policy
You may return most new, unopened items within 10 days of delivery for a refund. A 20-25 percent restock will be charge to all orders and we do not refund shipping.
You cannot return any electrical item. Period. If you need more info on electrical items please contact us before purchasing.
No returns on special orders of any kind.
Carburetor kits. No- You cannot return a kit. These kits work. We have installed and tested. If you need assistance - Call us for tech supprt.
541-687-6400
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
If you receive a damaged shipment, you will need to contact the carrier. In some cases the carrier will need to come out to your location, and retrieve the damaged product(s). If a shipment is deemed as lost in transit, we will re-ship your order via the original shipping method, to the original shipment destination. Every order is shipped out with delivery confirmation. We cannot be responsible for misplaced shipments after delivery. If tracking shows that a delivery was made, you will need to contact the carrier for any further assistance.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.